I went to Eye Galleria because my last experience at a High Street optician's was most unpleasant. I found this experience at Eye Galleria to be totally different - I wasn't rushed or pushed into buying something I didn't want or need. I would highly recommend the team to anyone wanting a visit to the optician's to be a pleasant experience. I am very happy with my new glasses. Susan Fish.
Great service, very patient and personable + great knowledge
Fantastic service. Lovely welcoming team. Can't recommend more highly. Brilliant!
Excellent customer service. I was interested in Julbo sunglasses and Bella is extremely knowledgeable and helpful and took me through all the options. I ended up ordering a pair and I couldn't be happier. Thank you!
Fabulous service above and beyond!
We have always had excellent service from them, thoughtful, thorough, generous. Last night they went above and beyond! Our daughter had ordered contact lenses for her school ski trip, leaving Easter Saturday. We meant to pick them up on Easter weekend, only to find that they were closed all weekend. Our daughter was devastated. I sent an email at 9.30 pm on Easter Thursday - Bella phoned me back at 10 pm, and sent her husband over to the shop to collect them and deliver to our house at 11 pm, despite them leaving for a family holiday early the next morning! I can't thank them enough for their (very typical) kindness.
Debating for Everyone
Only one word: WOW! Fantastic, friendly and efficient service from Bella and her team. In a world of
franchises, it was so refreshing to experience personal service tailored to my needs. The eye examination was professional and Bella listened to my requirements to help me to work through the different options. They may not have a huge selection of frames there were two that were perfect for me. My new varifocal lenses have made a huge improvement at work and whilst driving. I cannot recommend the Eye Gallaria enough.
Jan-Stefan Van der Walt
Help! My new dog chewed my.... GLASSES...just a few days before I was due to set off for an important trade fair. So, I rushed over immediately to The Eye Galleria, where they made room for me straight away. Also they did not even laugh when I chose a rather outrageous pair of replacement 'eye-catching' frames.
Overall 110% rating. The Eye Galleria delivers a super friendly, professional and most efficient service.
Support your local traders and East Twickenham community - help it thrive and revitalise - it is the land that time (and the council) seems to have forgotten.
Bella was recommend to me by a friend.I found her to be totally professional,very gentle,kind and extremely patient.I have complete confidence in her and her team. A real find !!.
An excellent team - great attention and detailed service. Whole-heartedly recommended
I have been a client for several years. Bella & her staff have always looked after my eyes with great care & attention. As someone who has been treated for an eye cancer I value their kindness as well as their professionalism. Highly recommended.
The most kind and professional people. Highly recommended
Maria Fernanda Corzo
My family use this optician and have done since it opened 8 years ago. We like the service and the quality of testing is very good.
Excellent customer service, good explanations of options and technical processes, friendly people.
Google Review - Laura Agustin
* I am writing to thank Bella and her staff for the excellent advice and service received over the past 12 months during my visits to The Eye Galleria Opticians in East Twickenham.
During a routine visit last year I was lucky enough to be tested by Bella and to cut a long story short, following Cataract surgery and new spectacles recommended by her,my sight is now far sharper than it has been over the past 20 years ,or so.
Bella did a thoroughly professional job and took as much time as was needed to accurately diagnose my problem and recommend and explain appropriate remedial measures.
I am a Senior citizen and as far as I am concerned, Bella is a bright star.
She is independent, patient and personable and a credit to her profession.
Tony Mullins MBE, QPM ,CPM.
I was very happy with the service and friendly staff.
Google Review - Martin Debef